Enhancing Performance through Training: Reflective Questions to Guide Your Planning

Start by asking yourself these reflective questions to identify your potential training needs:

1. What tasks do you find yourself frequently coaching support workers on? What areas require the most attention and improvement?
2. Have your support workers expressed any specific challenges they face? Understanding their perspectives can highlight areas that may benefit from targeted training.
3. What feedback have you received from clients regarding support worker performance? Identifying client concerns can help address performance gaps effectively.
4. What are the three most demanding characteristics of your client base? Recognizing these challenges will aid in tailoring training to address specific client-related complexities.
5. Which areas of your operations give rise to concerns about risk? Focusing on risk mitigation through training can enhance overall performance and safety.
6. Are there individualized training tasks that could be more effectively covered in a group session? Identifying these areas will streamline training efforts and promote consistency.

Additionally, seeking input from other supervisors or managers within your organization can provide diverse perspectives. Consider maintaining a training needs log throughout the year to record insights related to these questions. This practice will help you stay proactive in identifying trends and inform the development of a relevant and impactful training plan.

Capacity Builders is committed to designing training programs tailored to the unique needs of your support staff and supervisors. Reach out to us at info@capacitybuilders.ca, and we will work closely with you to create a training solution that delivers results.